Making Memories

• Can I order product directly from Making Memories?
• How can I order a catalog from Making Memories?
• I have a question about a Making Memories tool, where can I get help?
• Does Making Memories have an angel policy?
• Does Making Memories sell product direct to the public?
• How do I set up a retail account with Making Memories?
• How do I replace a defective product?

Can I order product directly from Making Memories?

Yes! Through a web program named Shopatron you can order from a complete selection of Making Memories products! These orders will be fulfilled by our top Retail stores and shipped directly to you home! Simply go to www.makingmemories.com/shop

How can I order a catalog from Making Memories?

You can view an online catalog of all Making Memories product in the product section of our website. You can even purchase from our complete line at www.makingmemories.com/shop If you are a retail store owner or buyer, please call our customer service team at 1.800.286.5263 to order a new catalog.

I have a question about a Making Memories tool, where can I get help?

Please refer to the how-to section of our website to see video demos on all of our tools.

Does Making Memories have an angel policy?

Making Memories does not currently have an angel policy set up.

Does Making Memories sell product direct to the public?

Making Memories' products are available through your favorite local scrapbook store or online retailer.

How do I set up a retail account with Making Memories?

E-mail or fax a copy of your business license and a proof of store front to Making Memories. A proof of store front could be a picture of the front of your store with a sign, a copy of a lease agreement, or a URL with an active shopping cart. E-mail customerservice@makingmemories.com or fax 1.800.636.3103.

How do I replace a defective product?

Please fill out our product replacement form to submit your product information.